Age Cymru Older Carers Telephone Advice Line

Published: 23 June 2025

New Advice Line for Older Carers in Wales

Are you an older person in Wales providing care for a loved one, friend, or neighbour? You’re not alone – and Age Cymru is here to help.

Age Cymru has launched a brand-new, free and confidential telephone advice line specifically for older carers in Wales. Whether you’re new to caring or have been doing it for years, Age Cymru understands that being a carer can be rewarding but also physically and emotionally demanding. That’s why they’re offering dedicated information and advice tailored to the needs of older carers.

The advice line is part of a joint project between Age Cymru and Carers Trust Wales, and is funded by Welsh Government.

You can contact the Older Carers Advice Line on 03300 564 365 to speak to a friendly adviser who understands your situation. They can help with a range of issues, including access to services, benefits, your rights as a carer and more.

For more information, visit: www.agecymru.wales/our-work/carers/